General terms and conditions

General information

All services provided by the online shop pa-so.swiss for the customer are provided exclusively on the basis of the following general terms and conditions. Deviating regulations are only valid if they have been agreed in writing between the online shop pa-so.swiss and the customer.

Conclusion of contract

1 The offers of the online shop pa-so.swiss on the Internet represent a non-binding invitation to the customer to order goods in the online shop pa-so.swiss.

2.2 By ordering the desired goods on the Internet, the customer concludes a valid purchase contract.

2.3 The online shop pa-so.swiss is entitled to reject this contract within 3 calendar days.

Delivery times

All articles will be delivered immediately, if available from stock.

Delivery takes place both within Switzerland and in EU countries.

The delivery time within Switzerland for stock items is a maximum of 5 working days.

For deliveries abroad, the delivery time for stock items is usually up to 10 working days.

Some articles have a longer delivery time (e.g. articles which were ordered especially for you).

Should an article not be available at short notice, we will inform you by e-mail about the expected delivery time, if we have an address from you.

In the event of delays in delivery, for example due to force majeure, traffic disruptions and decrees of the authorities, as well as other events for which we are not responsible, no claim for damages can be made against us.

Packaging and shipping costs


For delivery within Switzerland and packaging costs, we charge for orders up to a goods value of  US 300 a pro rata lump sum of: From a goods value of US 600 free of shipping costs. For deliveries abroad, the calculation of packaging and shipping costs after consultation with the buyer.

For orders with an order value of more than US 600, we deliver free of shipping costs within Switzerland (with the exception of items that cannot be shipped by parcel post).For deliveries abroad, the exemption from shipping costs does not apply if the order value exceeds  US 600.

On request, express deliveries can also be made at the additional cost of the respective delivery service.


All prices are final prices.

We deliver against prepayment and cash payment. (or with credit card online)

If you pay in advance, you will receive an e-mail from us with the exact invoice details. Therefore, please enter your e-mail address and/or your telephone number in the order form so that we can contact you. Please enter your name and invoice number as the reason for transfer so that we can assign your payment to the order.

The delivered goods remain our property until full payment has been received. If the agreed payment deadlines are exceeded, we must charge reminder and processing fees.

Right of revocation and consequences of revocation

Right of withdrawal:You can cancel your contract within 24 hours by telephone or e-mail. The period begins with the receipt of your order in our shop system.The revocation is to be addressed in writing to:

Company: pa-so native art gmbh Name,

First name: Harold Widmann or Rene Meyer

Street: Aawasserstr.2

Postcode, City: CH-6383 Dallenwil

E-mail: mydata@pa-so.swiss

Internet address: pa-so.swiss

Phone: +41 (0) 41 670 0937

Consequences of revocation:

In the event of an effective revocation, the services received by both parties shall be returned and any benefits derived (e.g. interest) shall be surrendered. If you are unable to return the goods or services received in whole or in part or only in a deteriorated condition, you must compensate us for the loss in value.This does not apply to the surrender of goods if the deterioration of the goods is exclusively due to their inspection – as would have been possible in a retail shop, for example. In addition, you can avoid the obligation to pay compensation by not using the item as an owner and refraining from doing anything that could impair its value.In the case of a return from a goods delivery, you have to bear the costs of the return if the delivered goods ordered. Otherwise the return is free of charge for you.

Exchange / Return 

The return or the exchange of articles because of not liking is excluded. Returns and cancellations after the expiry of the revocation period will be charged with a processing fee of 10% of the value of goods, but at least Fr. 20. Faulty deliveries caused by pa-so.swiss & pa-so native art gmbh are excluded from this.


The risk is transferred to the buyer when the delivery is handed over to the forwarding agent. If transport damage to the goods is found, the recipient must immediately report the damage to the carrier (shipping service). Any other recognisable transport damage must be reported to us in writing within 7 days of receipt of the goods at the latest. We shall not be liable for defects resulting from faulty handling, normal wear and tear or from external influences. In the event of repairs to the goods carried out by ourselves or by third parties without our written consent, the warranty claim against us shall lapse.

Limitation of liability

Unless otherwise stated below, further claims of the customer, regardless of the legal grounds, are excluded. The online shop pa-so.swiss is therefore not liable for damages that have not occurred to the delivery item itself; in particular, the online shop pa-so.swiss is not liable for lost profit or other financial losses of the customer. Insofar as the contractual liability of the online shop pa-so.swiss is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents. The above limitation of liability does not apply if the cause of damage is based on intent or gross negligence or personal injury. Furthermore, it shall not apply if the customer asserts legally regulated claims. If the online shop pa-so.swiss negligently violates an essential contractual obligation, the obligation to pay compensation for material damage is limited to the typically occurring damage.

If the supplementary performance is carried out by way of a replacement delivery, the customer is obliged to return the goods delivered first within 30 days to the online shop pa-so.swiss at the expense of the same.The return of the defective goods must be in accordance with the statutory provisions. The online shop pa-so.swiss reserves the right to claim damages under the statutory conditions.

The limitation period is two years. The period begins with the delivery of the goods.

Data protection

The data transmitted by you will be used by us exclusively to process your orders. All your data will be treated strictly confidential. A passing on of the data to third parties (e.g. dispatch services) takes place from us only, if this is necessary for the order winding up. The order data is encrypted and securely transmitted, but we assume no liability for data security during these transmissions over the Internet (eg due to technical errors by the provider) or for any criminal access by third parties to files on our website. Access data for the customer login, which are transmitted to the customer at the customer’s request, are to be treated strictly confidential by the customer as we assume no responsibility for the use and application of these data.


All logos, pictures and graphics are property of the respective companies and are subject to the copyright of the respective licensors. All photos, logos, texts, reports, scripts and programming routines shown on these pages, which are our own developments or have been prepared by us, may not be copied or used in any other way without our consent. All rights reserved.


We do not have any influence on it, if articles are taken out of the program by our suppliers and are therefore no longer available or were changed in kind and execution. If the supplier offers us a replacement article, we will inform you. No claim for damages can be asserted against us due to articles that are no longer available. We reserve the right to make price changes for individual articles.

Validity of the General terms and conditionsWith an order the general trading conditions of the Onlineshops pa-so.swiss are recognized. Should any provision of these terms and conditions, for whatever reason, be invalid, the validity of the remaining provisions shall remain unaffected. Oral agreements require written confirmation. Place of performance and jurisdiction is, unless otherwise regulated by law, the competent court of the registered office of pa-so native art gmbh & pa-so.swiss, Harold Widmann.


The competent court of pa-so.swiss-Shop, Harold Widmann, is the exclusive place of jurisdiction for all disputes arising directly or indirectly from the contractual relationship. The legal relationship is subject to Swiss law.

CH-6383 Dallenwil, 2018

Alternative dispute resolution pursuant to Art. 14 (1) ODR-VO and § 36 VSBG:The European Commission provides a platform for Online Dispute Resolution (OS), which you can find at https://ec.europa.eu/consumers/odr .

We are not obliged or prepared to participate in a dispute resolution procedure before a consumer arbitration board.